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Privacy & Cookies

Chité Srl ("Chité") is committed to protecting and respecting customer privacy. This Policy, together with what is established in our Terms and Conditions, regulates the ways in which personal data is collected and processed.
By visiting this website, you accept and consent to the practices described in the Policy.


In accordance with the information on the processing of personal data of the customer - Pursuant to article 13 of Legislative Decree n. 196/2003 - "Personal data protection code"
Registration for the services (Create your account, Newsletter) offered by the Chité site (chite-lingerie.it) is optional and allows the customer (as an interested party) to create their own personal account necessary to make purchases on the site and, giving the your consent, receive the Chité newsletter. To this end, the customer is asked to enter some personal data (marked with an asterisk) necessary for identification and use of the services. In the absence of such data, Chité will not be able to provide the aforementioned services. On the contrary, the provision of other data, which are not mandatory but useful for personalizing communications with the customer, does not affect the activation of these services. By creating an account, the customer will also be able to access the procedures for the online purchase of Chité products, for which additional data will be requested, necessary for administrative and accounting purposes (order management, shipment of goods, payment and invoicing, etc.).
We can share the information collected through the registration form only if the customer has given his consent.

Your personal data may be processed and used by Chité for marketing purposes:

- To send you our newsletter or other communications from Chité

- To provide information to analysts and search engines used for the optimization of our website and/or to identify your preferences in order to provide a better user experience thanks to the analysis of your data (age, geographical area, preferences ) and the products you have purchased.

For these marketing purposes, your consent to the processing and use of personal data is optional. This consent is required to improve the services we offer and to update you on the products and the world of Chité, but it does not affect the provision of services and products.

Data relating to payment methods such as credit cards or similar are not saved by Chité at any stage of the payment process.

The data relating to your customer profile, such as products saved in the "wishlist", measurements and sizes, completed orders can be shared, according to the customer's will, with a maximum of 3 subjects chosen by him. The user can share his profile by entering 3 email addresses that will have access to it.

The data will be processed electronically and physically by employees and authorized representatives of Chité. By submitting your personal data, you agree to their transfer, storage or processing. Chité takes all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

The data may be transferred to third parties for marketing purposes, in this specific case the customer will be informed about the details of the third party and the use of the data.

YOUR RIGHTS

You can exercise your rights under the Legislative Decree and the Privacy Policy at any time; by way of example, you may request access, modification, correction, integration of your personal data; you can also request not to receive further material or ask to be deleted from the Chité database, by contacting the person in charge at the address indicated below or by sending an email to shop@chite-lingerie.it. Deletion from the database requires that all unnecessary data we hold about you is erased. However, the need for Chité to keep key data relating to orders, purchases, goods handling and receipts/invoices remains valid.
Since 25 May 2018, the date of entry into force of the GDPR, Chité is in line with all the directives of the GDPR, as well as all its suppliers, over which however Chité cannot exercise a control that leads Chité to be held responsible.
It is also possible to request the complete and updated list of data processors, if appointed. 
For the purposes of the Legislative Decree, the Data Processor is Chité Srl, Piazza della Vittoria 8/3, 16121 Genoa, Italy
Any changes to this privacy policy will be published on this page and, if necessary, an email will be sent to you. 
We suggest that you check this page frequently to check for any updates or changes to our privacy policy.
Any questions, comments and requests relating to this privacy policy can be directed to shop@chite-lingerie.it



COOKIES

Cookies are small computer files that contain information about your visit to the website.
We use cookies to facilitate the use of the site, to better adapt the contents to your interests and needs and to help us speed up your future experiences and activities on our site. Cookies facilitate and simplify the interaction between the user and the site, allowing the site to remember individual preferences and activities, thus saving time and contributing to simpler and more efficient navigation.
With the user's consent, our site can use "cookies" to improve navigation.
The user can choose to set the browser to refuse cookies or to warn when the site he is visiting wants to send them. AND It is possible, however, that in this case some parts of the site do not work properly.
The information we collect is intended to make our page work by adapting it to your preferences. This does not mean that you will be personally identified each time you visit our site, but that we will be able to offer you a more personalized shopping experience.
The use of our web page implies the automatic acceptance of the conditions of use if the user does not act actively to avoid the storage of this information.
For more information on the use of cookies, including how to avoid them being used to be automatically saved by your computer, you can visit the Cookiepedia site - all about cookies. 
Each visit to our site may result in the automatic collection of the following information: technical information, including Internet Protocol (IP) address, login information, browser type and version, time zone setting, types of browser plug-ins and their versions, the operating system and the platform used; information relating to your visit, including the clickstream URL to, through and from our site (including the date and time); the products viewed or searched for; page response times, download errors, length of visits to certain pages, information about interaction with a page (such as scrolling, clicks and mouse) and the methods used to navigate the page, as well as the telephone number used to call our customer service.

Privacy & Cookies